3. TECHNOLOGY - ARTIFICIAL INTELLIGENCE - LARGE LANGUAGE MODELS

The new kid on the block vibe for Artificial Intelligence large language models will suppress by the middle of the year. Business excitement shifting from quick let's implement large language models to WHY do we need them. Businesses will do some critical and strategic thinking, and some serious risk reviews before deploying AI chat bots specifically in the safety arena. As an advocate and an evangelist for technology in the workplace, I still don't think we have worked out the true business cases and the return on investment for large language models in the safety arena - hopefully we can crack this in 2024. You know you are ready to implement large language models in your business when you define the purpose, understand what problem it is solving for or what opportunities are being gained. For those of you that are beyond the why and into the how for AI in your business, check out this read from a good friend of mine Nathan Bell.  

Links: World Economic Forum AI adoption industry case study, The how of AI - Nathan Bell

Tip: In 2024 I would like to see a noticeable shift from deploying/implementing a technology solution, to fully embedding it into a business's standard operations processes, demonstrating that the product has made noticeable business improvements. HOT TIP - if you are deploying safety chat bots/ large language models, do lots of pilots and testing, test with a range of roles in your business, and define your use cases before testing and scaling. If you or your organisation is considering deploying technology, have a chat to the team at In Her Boots to discuss your digital road map, change readiness and implementation plan.